At Sunova Digital, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or engage our services.

We operate with transparency and integrity, ensuring that every piece of data entrusted to us is handled with the utmost care and in accordance with applicable data protection laws.

By using our website or initiating a project with Sunova Digital, you consent to the data practices described in this Privacy Policy. We encourage you to read it in full to understand our commitment to your privacy.

We collect information that is necessary to deliver our services effectively and maintain a high-quality experience for every client. The types of information we may collect include:

All information collected is used responsibly and solely for the purposes outlined below. We never exploit your data for profit or share it without your knowledge.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand visitor behaviour, and improve our website's functionality and content.

• Cookies are small text files stored on your device that help us remember your preferences and provide a smoother experience on return visits.
• Analytics tools such as Google Analytics may collect anonymised data about how visitors interact with our website — including pages visited, time spent, and referral sources.
• Users can choose to disable or delete cookies at any time through their browser settings, though this may affect the functionality of some website features.

Protecting your data is a top priority at Sunova Digital. We implement industry-standard security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

While we take every precaution available, no method of data transmission over the internet is 100% secure. We continually evaluate and update our security practices to maintain the highest level of protection possible.

To deliver high-quality services, Sunova Digital may engage trusted third-party tools and service providers. These services are carefully selected and operate under their own privacy policies.

Sunova Digital is not responsible for the privacy practices, content, or security of external websites or third-party services. We recommend reviewing the privacy policies of any third-party services you interact with.

We treat all client project files, communications, and sensitive materials with strict confidentiality. Your project data is yours — we are only its custodian for the duration of our engagement.

• All client-submitted content, files, credentials, and project briefs are stored securely and accessed only by authorised team members working on your project.
• We do not publicly share, sell, or disclose sensitive client information without explicit written consent.
• Completed projects may be featured in our portfolio for promotional purposes. Clients who prefer confidentiality must submit a written request prior to project delivery.
• Upon project completion and payment, all project files are delivered to the client. Internal copies may be retained for a limited period for support and archival purposes.

We retain personal and project information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and business obligations.

• Client communication records and project data may be retained for up to 3 years following project completion for legal and support purposes.
• Billing and payment records are retained in accordance with applicable financial and tax regulations.
• Users may request deletion of their personal information at any time, subject to overriding legal obligations.
• After the retention period, personal data is securely deleted or anonymised.

As a user or client of Sunova Digital, you have the following rights regarding your personal data. We are committed to honouring these rights promptly and transparently.

Sunova Digital's services are professional digital services intended for businesses and adults. Our website and services are not directed at or intended for children under the age of 13.

We do not knowingly collect, process, or store personal information from minors. If we become aware that personal data has been collected from a child without appropriate parental or guardian consent, we will take immediate steps to delete that information.

If you believe a minor has submitted personal information to us, please contact us immediately at support@sunovadigital.com so we can resolve the matter promptly.

Sunova Digital reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Updates will be published on this page with a revised effective date.

We encourage users to review this policy periodically. Continued use of our website or services following any update constitutes acceptance of the revised policy.